Pearson Recruitment 2025:
Pearson Company has officially released a notification for Customer Support Employees. This notification comes very rarely, so take advantage of the opportunity.
Company : Pearson
Age: 18
Location : Work from home
Salary : 5 LPA
Responsibilities:
- You will have to provide training sessions to clients
- You will have to monitor calls and improve the service
- You will have to maintain SLA
- You will have to handle events and take the company's growth forward
- You will have to talk to customers every day on the phone and clear any doubts they have regarding the product or service
- You will have to speak very politely when you talk to the customer
- You will have to chat with the customer through WhatsApp from time to time and rectify any wishes they have
- Even if the customer has any problem, you will have to give them a clear and proper solution
- You will have to complete all the tasks related to the company every day.
SKILLS:
- You must have good communication skills in English and local language, only then will the company select you and give you a job
- You will have to work every day along with these numbers
- You must have computer knowledge as well as the ability to type on the computer
- You will have to make 50 to 60 phone calls every day
- You will have to submit all the activities given by the company on time every day
- You should take customer feedback and improve your work every day accordingly
Selection process:
First you have to submit applications and then the company will shortlist you based on your skills. All those who are shortlisted will be given an online test. Everyone who passes the test will be shortlisted again and interviewed. Based on your performance in the interview, the company will select you for the job.
Everyone who is selected will also be given training for 45 days. As part of this training, you will be taught how to do the work. After the training is over, you will be hired.
Apply process:
First, you should visit the official website of the company.
Then you should read all the details related to the notification properly.
After reading the detailed notification, you should make sure that your resume contains all the skills that the company has mentioned. By doing this, you will have a higher chance of getting a response from the company.