American express Jobs Notification 2025:
We have received a new notification from American express for the jobs of Customer Service Associate. All these are hybrid jobs, so you have to work from home for some days and go to the office for some days.
Description :
This company has various locations in our India. However, the current job notification is hybrid jobs, so if it comes to work location, you can happily work from home. But based on their business requirements, they will occasionally come to the office, then you will have to go to the office and work. All those who belong to the two Telugu states can also apply for these Customer Service Associate jobs. Freshers can also apply for these jobs. It is enough if you have completed at least 18 years.
Responsibilities :
You will be receiving a large number of phone calls from customers. If you lift those calls every day, you have to fulfill their requirements. For that, you have to use appropriate skills and communicate properly.
- You have to provide service to the client related to the company consistently
- You have to consult the card members and understand their needs and provide relevant recommendations
- You have to sell the products or services related to the company using some stills properly.
- If the customers ask any questions related to the account related inquiry and payment or retention related issues, you have to provide appropriate solutions to them.
- You have to resolve any doubts related to the customer by using some tools and software related to the company. In addition to these, if the customer has any doubts or needs any information, they will call you or ask you through email. You will have to communicate properly and explain to them in a way that they can understand.
Skills :
- You must have good communication skills because every day you will have clients who call you about your company, so you must be able to maintain a proper relationship with them and communicate effectively with them.
- You must also multitask every day because you will be receiving many phone calls at the same time and you will have to respond to emails and chat with them, so you must be ready to do multiple jobs at the same time every day. Along with this, you will have to work very actively and very fast.
- You should have knowledge about sales and you should have interest in it
- You will definitely have to work in the night shift.
- Since all these are full-time jobs, you should be ready to work for 9 hours every day.
- Your shift will change every three months. Since these jobs are hybrid jobs, you will be given the flexibility to work happily from home and the company will give you the opportunity.
Selection process:
As part of the selection for these jobs, you will first be given a test. If you qualify in that test, then you will be interviewed and then you will be directly selected for the job and given jobs.
Apply process:
Notification details are given on the official website of the American Express company. After reading the notification completely, if you are interested in these Customer Service Associate jobs, you can apply for free.